Hifn products are backed by world-class support programs dedicated to protecting your investment and ensuring your complete satisfaction. All Hifn appliances come with a 1 year return to factory and a 90 day warranty on software. Hifn offers a number of support options:

Indicates service and support with coverage seven (7) days a week, twenty four (24) hours a day, with an average four (4) hour service response time.

Indicates service and support with coverage five (5) days a week, nine (9) hours a day, with an average four (4) hour service response time. This coverage is available when the normal hours of operation between 8:00 AM and 5:00 PM Prevailing Time, Monday through Friday (excluding holidays).

Indicates service and support with coverage five (5) days a week, nine (9) hours a day, with Next Business Day service response time.  This coverage is available during the normal hours of operation between 8:00 AM and 5:00 PM Prevailing Time, Monday through Friday (excluding holidays).

For storage appliance support questions please contact Hifn 858-842-2506 or 800-419-8929; 24x7x365 phone support.